Frequently Asked Questions

If you can’t find an answer below, please email us at support@rotateadate.com, We’ll respond as soon as possible.

General

These gorgeous designs are technically named hypotrochoids and epitrochoids. However, we refer to them as Spirogifts.

In differential geometry, a roulette is a type of curve that encompasses and extends concepts like cycloids, epicycloids, hypocycloids, trochoids, epitrochoids, hypotrochoids, and involutes.

Fundamentally, it describes the trajectory formed by a curve as it rolls along another curve without slipping.

In other words, it’s math 🙂

Your year design is generated just like your month and day designs, but with the potential for up to 2,099 rotations (our maximum year), it’s more numerically intricate. This added complexity naturally produces moiré patterns—unique optical illusions specific to your year.

Moiré patterns occur when two or more similar patterns are layered with a slight shift, rotation, or scale difference. This interaction creates larger, often wave-like shapes that emerge from the finer details of the overlaid patterns.

The background color is entirely your choice—there’s no “right” answer, only personal preference.

That said, we recommend pairing lighter colors with dark backgrounds and darker colors with light backgrounds to create a pleasing contrast between the backdrop and the design.

Watch our How-To Video to learn more.

The legend is a valuable complement to your artwork, showcasing each individual element you designed to form your complete RAD piece. It presents the Month, Day, and Year designs separately, each with a title, so viewers can easily understand what they’re seeing and how the final work came together.

Leaving the legend out, however, can be a way to keep the creation process a mystery to everyone else.

We want you to love every product you get from Rotate a Date. If something’s not right, let us know within 30 days of receiving it and we’ll work quickly to make it right.

If our quality team confirms the issue, we’ll happily send a free replacement. If a replacement isn’t possible—or your customer needs it sooner—we can issue a refund instead.

Report an issue here: support@rotateadate.com

Printing from screen to paper is always a bit tricky, however, we work closely with our print partners, using the same machines, paper, and processes to keep colors consistent.

Still, printing is a chemical process, so slight differences can happen due to factors like machine type, settings, paper, humidity, and cleaning schedules. These small variations are normal and within industry standards.

Reach out to us and we’ll work with you to solve the issue.

support@rotateadate.com

Shipping

In most countries, you can choose between Standard/Economy (typical domestic delivery within 2-4 days, international delivery within 4-6 days) and Express Shipping (prioritized expedited delivery).

Prints

Our Master’s Edition archival paper, in off-white and uncoated, offers museum-quality for art enthusiasts seeking a luxurious way to enjoy world-class artworks:

  • Paper Finishing: Matte, uncoated, natural white (off-white).
  • Acid-Free: pH above 7 to prevent yellowing over time.
  • Paper Weight: 250 gsm (110 lb), Thickness: 0.29 mm (11.4 mils).
  • Sustainable Paper: FSC-certified paper for sustainability.

Your print is placed within the frame. The frame ships with corner protectors and bubble wrap and then packed in a box with strong edges to protect the frames. I-beams are used in addition to give the package additional sturdiness and for multi-item orders (max 3 frames in one package).

Frames

Our ready-to-hang premium wooden frames, crafted from responsibly sourced oak or ash, feature unique wood grains for added character. The posters are printed on master’s edition, museum-quality paper—off-white, uncoated, and ideal for those seeking world-class quality:

  • Ready-to-hang: Includes hanging kit, ready to hang directly on the wall.
  • Frame Material: Responsibly sourced oak and ash wood.
  • Frame Measurements: 20mm (0.79″) thick and wide, wider than the classic 14mm (0.55″) frame.
  • Paper Weight: 250 gsm (110 lb), thickness: 0.29 mm (11.4 mils), ideal for fine art.
  • Paper Finishing: Matte, uncoated, natural white, archival museum-quality paper.
  • Protection: Shatterproof plexiglass protects the poster.
  • Sustainable Paper: FSC-certified materials or equivalent.

Your print is placed within the frame. The frame ships with corner protectors and bubble wrap and then packed in a box with strong edges to protect the frames. I-beams are used in addition to give the package additional sturdiness and for multi-item orders (max 3 frames in one package).

Canvas

Enhanced texture and timeless beauty with our canvas print. The canvas texture enhances the image’s natural look and feel, creating a truly immersive art experience. 

Your design’s background color will be extended and wrapped around the sides of the canvas for visual continuity.

  • Canvas Material: Responsibly sourced FSC-certified wood stretcher bars, cotton-polyester blend (300-350gsm, 350-400 microns).
  • Thickness: 4cm.
  • Hanging Kit: Included, varies by country.

Canvas prints are packaged with strong edges to protect the items. In addition, we wrap the items in bubble wrap or kraft paper for additional protection.

Still have questions?

Send us an email at support@rotateadate.com (include your order number if you have it). Our team will get back to you shortly.

Ready to start your design?

Create your own design with our helpful, easy to use tool.